24x7x365
world-class
service delivery

Partnering with your team and delivering total transparency

Analyst support 24x7

Expel Security Operations Center (SOC)

Security Operations Centers must ensure all of their attack surfaces are secure, 24×7, making burnout a sure thing. SOC teams struggle with alert fatigue, talent shortages, constant pressure, and no time for more impactful strategic work.

Meanwhile security leaders are challenged with hiring, training, and retaining talent, leading to even more resource constraints.

Expel’s SOC team lightens your team’s load by triaging, investigating, and responding to threats with unrivaled transparency into the decision-making steps throughout the incident lifecycle. You get time back and the insights needed to build trust in our SOC team’s expertise.

World-class MDR service delivery

Triage

Our automation and AI filters out false positives, which gives our analysts space to only focus on the high-fidelity alerts that matter. The SOC reviews the alert, understands the scope, assigns its severity and determines its impact and next steps.

Investigate

Our SOC leverages the intelligence and context gathered from our security operations platform to quickly understand the full story of an alert and begin the investigation to understand what happened and how to remediate.

Communicate

You get real-time visibility into our SOC’s investigation so that you always know what’s happening across your environment plus get direct access to our SOC during an investigation.

Remediate

We’ll provide clear remediation actions on what you need to do to remediate the threat, or we can facilitate auto-remediation on your behalf

Report

You’ll get a report on the who, what, where, when, and why of an incident so you know exactly what happened, and what our expert SOC analysts did to fix it so you can easily communicate with your stakeholders.

Advise

Our SOC not only helps you detect and respond to the threats in your environment today, but we also help advise on how you can build cyber resilience into your security program so you shift from reactive to proactive.

Expel is transforming security operations with unprecedented customer satisfaction

Protecting organizations all over the world – building trust and delivering results

99%

of customers
agree that Expel is a vendor they trust*

90%

of customers
agree that Expel has improved their ability to identify security threats and risks*

94%

of customers
agree that Expel enriches alerts with meaningful context*

91%

of customers
agree Expel provides a breadth of visibility across attack surfaces*

*Expel customer surveys, Verified by UserEvidence June-December 2023

Ready to take the next steps with Expel MDR?

The choice is yours: see Expel in an on demand demo or set up a customized demo.