We believe transparency builds trust
(especially when things go off script)
What we believe
Marketing fluff is tedious.
We think these four beliefs set Expel apart from others. But you’ll ultimately be the judge of that :-).
Turning the service on (or off) should take hours … not days or weeks. And when you leave, your provider shouldn’t hold your data hostage.
We’ll let you take us for a test drive to experience the service before you buy. And unplugging us is as easy as signing up.
Average tech onboarding time
< 1 week
Alerts tuned for your environment
You should be in control. That starts with seeing what our analysts are doing. You’ll know immediately when we kick off an investigation. We show you our work, we welcome feedback and you can see everything we’re doing as we do it — not later.
Our job is to investigate and tell you how to fix incidents we find (not just toss alerts back over the wall).
As we learn about your business, we’ll tailor our detection and response strategy for data and users that require special TLC.
Humans are best at judgement and relationships. Technology should automate everything else.
Our analysts can deliver more thorough analysis and detailed recommendations because we invest in tech to automate routine investigative tasks.
How we compare
(yes … we can replace your MSSP and MDR spend)
We think MSSPs have reached the ceiling of the value they can provide. They’ve beaten their customers into submission and taught them to expect less by taking a transactional, one-size-fits-all approach, managing to their SLA and prioritizing the quantity of alerts over quality of service. MDRs have emerged to fill the gap, but most ignore the security investments you’ve made and toss alerts back at you without telling you why.
|Thorough investigations with detailed timelines and related artifacts|
|Alerts enhanced and prioritized with business context|
|Transparent view into analyst activities via rich portal experience|
|Resilience recommendations to address root cause of repeat incidents|
|Advanced data analytics to reduce false positives|
|Incident validation and notification|
|Event/alert triage performed by an analyst|
|Proactive threat hunting|
|Advanced threat detection|
|Ability to use existing security stack (vs. vendor-mandated tech)|
|Log data analysis|
|Log data collection and storage|
|24x7 monitoring by a staffed security operations center (SOC)|
|Automated alert processing|
|Security device monitoring|
|Security device management (firewall, SIEM, etc.)|