A space for
customers
(content curated by our tribe for yours)
Ready. Set. Go!
(for Expel customers only)
We’ve got you covered when you need to get Expel access but don’t want to dig through bookmarks and notes.
Get to work
Login to Expel Workbench to review your morning coffee report and check assigned actions
Reach out
Have more questions than answers, or just want to chat, then email soc@expel.io or call 844.397.5762
View system status
Check Workbench system health, uptime and keep an eye on scheduled upgrades and maintenance
Release notes
What’s happening?
It’s time for spring cleaning and some security updates. We’ve added additional monitoring to help detect data retention failures. We’ve also added a new field on the Security Device tab. You can now enter in your login credentials for your security tech.
Export more data! We’ve expanded the investigative data available for export. We’ve also made it easier to share a file for us to review or to add to an investigative data. Read more to learn about these new features in further detail.
Skip waiting in line and get tickets delivered right to you. We’ve made an update to our ticketing integration so you can now sign up to receive notifications when an investigative action is assigned to your organization. Read on to learn how to opt-in to the notification.
Customer library
Workbench video
Workbench tips and tricks: Alerts grid
Learn how to find out what Expel did with a particular alert or how to close (or investigate) multiple alerts in bulk.
Workbench video
Workbench tips and tricks: Alerts grid features and functionality
Learn how to sort, filter and customize the alert grid view and how to close or investigate multiple alerts at a time.
Expel service guide
Your “owner’s manual” and reference guide for getting started and using the Expel Workbench.
Getting started with Expel
A step-by-step overview of how to get your security products connected to Expel and login to the Expel Workbench.
Report a vulnerability
If you’d like to report a problem with any of Expel’s services or websites, please contact security@expel.io. If you’d like, feel free to use our PGP key.