Managed Detection
and Response
Coverage from the cloud to your own network and endpoints
Get a SOC overnight
(for real)
Looking for a security makeover but don’t want a traditional SOC? We improve your security fast (hours or days … not months). It’ll be cheaper than DIY, the quality of our response is stellar (just ask our customers) and when investigations turn to incidents our median alert-to-fix timelines are shorter than the time it takes to deliver a pizza.
Peace of mind is nice.
You also get results you can see and measure
Reduce your …
SOC start-up time and cost
Skip the 12+ months and $2M+ to build your own SOC from scratch
Alert-to-fix time
When alerts go to analysts our median triage time is 3 minutes
Alert monitoring costs
Our analysts and bots evaluate each alert (including the ones you don’t have time to look at)
Get more …
Cloud security and visibility
Our detection and response approach is unique to each cloud provider
Response quality
Our roots are in incident response so we know which rocks to turn over and we’ll show you the details
Analyst time for risks unique to you
Since we’re chasing down alerts your team can focus on risks unique to you
What are you looking to protect?
Cloud infrastructure
AWS, Azure
and GCP
On-prem infrastructure
EDR, network
and SIEM
SaaS apps
O365, GSuite, Okta, Duo,
Github and more
“BYO-tech” managed detection and response
(get the most outta what ya got)
We plug into the cloud services and security tech you already own. We’ll tell you 24x7 when there’s something you need to care about, why and what you need to do to make sure your secrets stay secret.
MDR services give security teams the ability to find, investigate and remove attackers from the environment long before traditional security tools’ alarm bells ring.
— Forrester Research, Inc., “Now Tech: Managed Detection And Response (MDR) Services, Q2 2018,” April 26, 2018.
Managed detection and response (MDR) is
managed security that gives you what MSSPs
promised … but never delivered
Summary of Expel MDR capabilities
| Detection | |
|---|---|
| Proactive threat hunting | We go find the attacks your products don’t alert on and which only a human can find |
| Expel detection rules | High fidelity alerts from Expel-curated rules based on simulated and real-life attacks |
| XDR alert analysis | API-integration to your cloud services, EDR, network and SIEM tools let us investigate as if we are in your office |
| Alert triage by Josie™ | Our bot, Josie, evaluates each alert and weeds out false positives so our human analysts focus on alerts that require judgement |
| Alert enrichment with benchmarks | We add details about IPs, hashes and domains and tell you how often each alert leads to an incident |
| Alert signal visibility | See which cloud instances and security tech generate the highest-quality alerts and investigative data |
| Response | |
| Incident validation and notification | One click gets you detailed analysis including answers to what happened, where, when, why and how |
| Ruxie™ investigative bot | Our bot, Ruxie, automates investigative steps so our human analysts get the info they need before they ask for it |
| Remote response | Our analysts investigate and give you detailed reports (written in plain English!) with clear actions |
| Containment and remediation actions | We go as far as you want … from telling you what to do … to pushing the button to contain threats |
| Alert-to-fix timeline | See how long it takes our analysts to go from initial alert to remediation (and each step along the way) |
| Threat-specific reporting | See attack diagrams, maps and timelines specific to threats like commodity malware and BEC |
| Resilience recommendations | We’ll give you detailed guidance on how to improve and get at the root cause of repeated incidents |
| How we work | |
| See what our analysts see | We like company, so you get to share the same view as our analysts via the Expel Workbench™ |
| “BYO-tech” approach | We’ll use the security tools you already invested in, not make you buy ours (and we don’t sell tools) |
| Slack comms with our SOC | Talk live with our analysts any time via a dedicated Slack channel |
| Metrics to support ROI | We show you what we’re doing as we do it, and calculate metrics so you can hold us accountable |
| API for custom reporting | If you can click on it in our user interface you can automate it with our API and your own code |
| Security device monitoring | While we don’t patch and upgrade your tools, we make sure they’re configured right … and stay that way |
| Easy to turn on (and off) | We don’t take hostages. If we’re not meeting your needs it’s as simple to turn us off as it is to turn on |
| Transparent pricing | We love a good time, but playing pricing games isn’t our thing; our real prices are on our website |
Blog
The myth of co-managed SIEMs
Considering a co-managed SIEM? Our CISO shares what you need to know before taking the plunge, along with his thoughts on the value of SIEMS
Blog
Here’s what you need to know about business email compromise (BEC)
It’s getting trickier to protect against BEC attacks. Here are some telltale signs you can look for that are tip-offs that something’s amiss.
Blog
So you’ve got a multi-cloud strategy; here’s how to navigate four common security challenges
It’s hard enough to learn the nuances of a single cloud environment. But now many security teams are being tasked with developing multi-cloud strategies. Our senior detection and response engineer shares his advice.
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talk to a human?
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